Vendor Management Services Austin, TX

Your business may use software applications for various IT and vendor needs. Developers regularly update software to improve stability, fix bugs, remove outdated features, and add new features and security patches, all contributing to an improved user experience.

We’ll monitor your software for upgrades to ensure they’re installed promptly and properly. We will also work directly with your software vendors to ensure all upgrades have been scoped to prevent sensitive data from leaking during an upgrade. Software upgrades are essential to productivity and security as well as maintaining positive relationships with your clients and vendors.

Internet service providers (ISP) are among the most common vendors businesses rely on. Unfortunately, ISP outages are relatively common — leading to unplanned downtime and interruptions to your operations. With so much at stake, it’s important to remedy ISP outages properly and quickly. As your vendor management company, Contigo will work with your ISP to isolate outages and get quick solutions.

Bugs in your applications can have numerous negative effects, including:

• Poor user experience.
• Decreased sales.
• Increased bugs and glitches.
• Wasted time and money.
• A tarnished business reputation.

We’ll be your second set of eyes on the lookout for application glitches, fixing them quickly to prevent bigger issues. We can also work with your end users to identify glitches on their end so they have a positive experience. When necessary, we’ll open service tickets with the vendor on your behalf to keep the improvement process moving forward.