Contigo’s IT Support Services will open up the possibilities of how your company leverages Microsoft 365. Microsoft 365 is an indispensable component of your IT operations, driving the future of work with its comprehensive suite of productivity tools and advanced AI capabilities. The future will see Microsoft 365 not just as a toolset, but as a platform that empowers employees, optimizes operations, and transforms products.
Contigo will help you leverage the Microsoft 365 ecosystem, using our modern approach to building the enviroment correctly, placing an emphasis on operational efficiencies and security, and leveraging it for your business’s strategic initiatives.Â
Contigo’s Microsoft Expertise Includes:
1. Nationally Recognized Microsoft Partner: Our partnership with Microsoft gives us early access to feature enhancements, continual internal training, and top tier support.
2. Security Administration Proficiency: Whether it’s knowing your M365 data is protected, or you need to align with industry regulations, Contigo’s team of Microsoft 365 experts will build, administer, and support your M365 environment.
3. Personal Computer/Server Expertise: From PCs to servers, we’re adept at syncing all your resources within this 365 environment.
4. Extensive Office 365 Management: With a track record of managing over 150 Microsoft 365 clients, we guarantee seamless integration and efficient operation of your cloud-based productivity suite.
Choose Contigo for unmatched proficiency in Microsoft 365 environments and comprehensive IT support services.
Contigo maintains a Microsoft Partner Status and has certified technicians with the following credentials:
1. Modern Desktop Administrator Associate: This certification demonstrates expertise in deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. It ensures proficiency in modern desktop technologies such as Windows 10 and Microsoft 365.
2. Security, Compliance, and Identity Fundamentals: This certification validates foundational knowledge of security, compliance, and identity concepts. It covers essential topics related to security administration, ensuring that technicians understand core principles in this critical area.
3. Security Administrator Associate: This certification focuses on implementing and managing security solutions and handling security incidents. It equips technicians with the skills needed to protect and defend an organization’s digital assets effectively.
4. In addition, Contigo has technicians with Comptia Security+, Project Management, Comptia IT Operations Specialist certifications.Â
With these certifications, Contigo’s technicians are well-equipped to provide top-notch support and expertise in modern desktop management, security administration, compliance, and identity management. This achievement highlights Contigo’s commitment to delivering high-quality services and solutions to its clients.
Use your Microsoft Teams for communication with Contigo support technicians, it’s a game-changer for support ticket workflow. Here’s why:
1. Seamless Integration: Your Microsoft Teams seamlessly integrates into our support work environment, making it easy for your staff to open tickets with Contigo without leaving their familiar workspace.
2. Efficient Ticketing: With Teams, tickets can be opened faster and tracked more effectively. Your staff can quickly initiate support requests, providing Contigo technicians with all the necessary details to address issues promptly.
3. Improved Experience: The overall experience is enhanced for both your staff and Contigo technicians. Communication is streamlined, response times are faster, and issues are resolved more efficiently, leading to increased productivity and satisfaction.
By leveraging Microsoft Teams for communication with Contigo support technicians, we’re ensuring smoother operations, faster issue resolution, and a better overall support experience for our team.
Contigo’s knowledgeable team is well-equipped to support your staff across various Microsoft solutions. Our specialized knowledge in Microsoft technologies allows us to guide your business through the complexities of platforms such as Microsoft 365, Azure, and Dynamics 365.Â
Contigo provides technical support that can help protect your business. We partner with companies across Central Texas and are pleased to offer a local, personalized IT experience. Contact us today to learn more.
To best protect your business from cyber security threats and attacks – today and tomorrow.